PRIVACY POLICY

Effective Date: January 27, 2025

Welcome to Canvasography! Your privacy is important to us, and we are committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website, interact with our services, or make a purchase. Please read this policy carefully to understand our practices regarding your personal information.

1. INFORMATION WE COLLECT

1.1. Personal Information

When you engage with Canvasography, we collect personally identifiable information that you voluntarily provide. This includes but is not limited to:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Information (processed securely through third-party providers)

  • Order Details and Preferences

We collect this information when you place an order, sign up for newsletters, contact us for inquiries, or participate in surveys and promotions.

1.2. Non-Personal Information

We may also collect non-personal data that does not directly identify you but helps us improve our services. This may include:

  • Browser Type and Version

  • Device Information

  • Operating System

  • IP Address

  • Geolocation Data (if enabled on your device)

  • Website Usage Data (e.g., pages visited, time spent on our site, and click patterns)

This data is collected through cookies, analytics tools, and server logs.

1.3. Information from Third Parties

We may receive information about you from third-party partners, including:

  • Payment processors for transaction verification

  • Social media platforms when you engage with our pages

  • Advertising partners to track marketing effectiveness

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

  • To process and fulfill orders – including payment processing, shipping, and delivery.

  • To provide customer support – responding to inquiries, resolving issues, and improving customer service.

  • To personalize your experience – tailoring recommendations, promotions, and content to your preferences.

  • To improve our website and services – analyzing trends, tracking engagement, and developing new features.

  • To send marketing communications – offering promotions, updates, and special offers (only if you have opted in).

  • To ensure security and fraud prevention – detecting unauthorized transactions and protecting against malicious activity.

  • To comply with legal obligations – adhering to tax, regulatory, and compliance requirements.

3. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information. However, we may share it with trusted third parties under the following circumstances:

3.1. Service Providers

We work with third-party vendors to facilitate services such as payment processing, order fulfillment, email delivery, and website analytics. These service providers are contractually obligated to protect your information.

3.2. Legal Compliance

We may disclose your information when required to do so by law, in response to valid legal requests, to enforce our policies, or to protect the rights, property, and safety of Canvasography and its users.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, user information may be transferred to the new entity.

3.4. With Your Consent

We may share your information with third parties when you have explicitly given us permission to do so.

4. DATA SECURITY

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security protocols include:

  • Secure Socket Layer (SSL) encryption for all transactions

  • Firewall protection to prevent unauthorized access

  • Regular security audits and monitoring

  • Secure data storage practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. COOKIES AND TRACKING TECHNOLOGIES

Canvasography uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

  • Recognize returning users

  • Save your preferences for future visits

  • Improve website functionality

  • Analyze traffic and user behavior

You can adjust your cookie preferences through your browser settings. However, disabling cookies may impact website functionality.

6. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following privacy rights:

  • Right to Access – Request copies of your personal data.

  • Right to Correction – Update inaccurate or incomplete data.

  • Right to Deletion – Request deletion of your data (subject to legal obligations).

  • Right to Restriction – Limit the processing of your personal data.

  • Right to Object – Withdraw consent to data processing.

  • Right to Data Portability – Receive a copy of your data in a structured format.

To exercise these rights, contact us at support@canvasography.com

7. DATA RETENTION

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. INTERNATIONAL DATA TRANSFERS

Canvasography operates in the United States. If you access our services from outside the U.S., your data may be transferred to and stored in the U.S. We ensure adequate protection for international data transfers in compliance with relevant data protection laws.

9. CHILDREN’S PRIVACY

Canvasography does not knowingly collect or solicit personal information from children under 13. If we learn that we have collected data from a child without parental consent, we will take immediate steps to delete the information.

10. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Updated terms will be posted with an updated Effective Date. We encourage users to review this policy periodically.

11. CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

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